Frequently Asked Questions (FAQ)
General FAQ
Why we choose Lucent quartz?
Lucent Quartz is an engineered stone product that consists of about 93% Quartzite and 7% resin with other materials. Lucent Quartz is nonporous, preventing unwelcome germs, bacteria, and mildew. Sealing is not required. With simple and easy maintenance.
Where can Lucent Quartz be applied?
Lucent Quartz can be used in a number of design applications, such as kitchen countertops, islands, backsplash, bathroom vanities, shower walls, bath and tub surrounds, and benches.
Will the sample match the countertop once it's finished and installed?
The small samples are cut from large slab of Lucent Quartz, and only represent a limited portion of the actual stone. Please refer to samples only as a general representation of a particular color’s design pattern, aesthetics, and hue. Samples are not guaranteed to be an exact replica of Lucent Quartz slabs.
Maintenance & Support
Do I need to finish or seal Lucent Quartz?
No. Lucent Quartz is a non-porous surface. You will never need to apply a sealer to our surface.
How do I care for Lucent Quartz?
Lucent Quartzis simple and easy to maintenance, in most cases using warm water with a mild soap. If necessary, a nonabrasive cleaning product spray wipe can be used as daily care & maintenance.
Check out our LQ Care & Maintenance Guide file below for more information. It will help you learn more about taking care of your quartz from Lucent.
Can hot plates and pans be placed directly on Lucent Quartz?
While quartz carries a high resistance to heat, please always use hot pads or trivets. Prolonged exposure to heat will damage Lucent Quartz.
Warranty & Certification
What is the Lucent Quartz warranty policy?
Lucent Quartz will warrant from the original date of installation, material that fails due to any manufacturing defect when fabricated and installed by a Lucent Quartz – authorized fabricator.
Lucent Quartz is backed by a commercial 10-Year Lifetime Warranty and a Residential Lifetime Limited Warranty.
Check out our Residential Warranty Certificate for more detail information below.
What kinds of certificate do Lucent Quartz have?
NSF, ISO, GREENGUARD and Kosher Certificate.
Is Lucent Quartz food safety?
Lucent Quartz has been tested and certified by the NSF International.