Frequently Asked Questions (FAQ)

General FAQ

Lucent Quartz is an engineered stone product that consists of about 93% Quartzite and 7% resin with other materials. Lucent Quartz is nonporous, preventing unwelcome germs, bacteria, and mildew. Sealing is not required. With simple and easy maintenance.

Lucent Quartz can be used in a number of design applications, such as kitchen countertops, islands, backsplash, bathroom vanities, shower walls, bath and tub surrounds, and benches.
The small samples are cut from large slab of Lucent Quartz, and only represent a limited portion of the actual stone. Please refer to samples only as a general representation of a particular color’s design pattern, aesthetics, and hue. Samples are not guaranteed to be an exact replica of Lucent Quartz slabs.

Photos and samples are intended as a guide only. The appearance of a slab can vary depending on camera quality, lighting conditions, viewing angles, and screen settings. In addition, Lucent Quartz products may exhibit slight variations in colour, pattern, veining, and pigment distribution.

As with any product made predominantly from natural materials, some variation is normal and should be expected. For this reason, we strongly recommend performing a visual inspection of the slab prior to cutting or fabrication to ensure that the colour, pattern, and overall appearance meet your expectations.

Maintenance & Support

No. Lucent Quartz is a non-porous surface. You will never need to apply a sealer to our surface.

Lucent Quartzis simple and easy to maintenance, in most cases using warm water with a mild soap. If necessary, a nonabrasive cleaning product spray wipe can be used as daily care & maintenance.
Check out our LQ Care & Maintenance Guide file below for more information. It will help you learn more about taking care of your quartz from Lucent.

Click to Download 

While quartz carries a high resistance to heat, please always use hot pads or trivets. Prolonged exposure to heat will damage Lucent Quartz.

Warranty & Certification

Lucent Quartz will warrant from the original date of installation, material that fails due to any manufacturing defect when fabricated and installed by a Lucent Quartz – authorized fabricator.
Lucent Quartz is backed by a commercial 10-Year Lifetime Warranty and a Residential Lifetime Limited Warranty.
Check out our Residential Warranty Certificate for more detail information below.

Click to Download

NSF, ISO, GREENGUARD and Kosher Certificate.
Lucent Quartz has been tested and certified by the NSF International.
LucentQuartz will be closed from  December 25, 2025, to January 4, 2026. for the holiday!

Office Closed Announcement

To our valued customers,

Please be informed that our office will be closed from Saturday May 16th, 2026 to May 18th, 2026 due to Victoria Day.

Showroom will open Tuesday May 19th, 2026. Business will resume as usual.

Happy Holiday! Enjoy!

Regards,
Lucent Quartz